Growave VS WeSupply Labs

Growave Reviews

1. dussard    

   over 2 years ago
   Absolutely amazing support

   I use this app since few month. I use many apps then I can speak about many people in customer support. The support team of growave is very responsive, comprehensive. I get support many time the same day. Also, My shop include many apps and needs very high intergration, many time between many app suppliers ! GROWAVE does a perfect wok, thanks to all (personaly thank you to TINA;-)

WeSupply Labs Reviews

1. MonicaLebonitz    

   Director of Product Management at Bellagio Jewelers | almost 3 years ago
   Good platform for returns

   I've been using WeSupply for about a year and it really feels like it helps my team and our customers a lot. I had so many issues with returns, and even if we don't have such a high volume of orders, the customer reps were overloaded all the time, I think we lost many customers in the past because we were not able to manage returns at all.. But now I can tell that there are weeks when nobody calls us for tracking numbers or return. Not even a call!! Our customer reps manage the orders and returns within the platform and see everything in Zendesk too (so this is something that I wasn't expected when I signed up). I don't quite like the sign-in process, we are waiting for them to add another login option as now we have to use some magic links to get into the platform.

   🏁 Competitors: AfterShip, parcelLab, Narvar Ship

   👍 Pros:    Easy to use for returns|You can make refunds within the platform|Return labels works great|Great order tracking

   👎 Cons:    Login options
2. Dan    

   almost 3 years ago
   Neat platform

   It's been a good experience working with wesupply. I ship a lot of orders so the tracking and notifications part is crucial for me because otherwise, I'd be getting calls all over the place from customers asking where their order is or asking me to send them the tracking number again.

   I also use the returns functionality because it just saves a lot of time. A bit tedious to set up at first because there are a lot of configuration options for how you want to set up return options, but once you get the hang of it it's pretty intuitive. Support is nice and responsive too.

   🏁 Competitors: Narvar Ship, AfterShip, WISMOlabs

   👍 Pros:    Accurate tracking|Customizable return scenarios|Good pricing|Easy to use|Quick onboarding

   👎 Cons:    Limited courier integrations|Returns can be complicated to set up at first

Growave mentions (5)

• Website Review - Started Local want to Expand

  We use https://growave.io/ because it had such a well priced bundle of tools that all work together. We've only been using the rewards since around November 2022 (6 months) and of ~160 in-person and online sales we've had 11.7% of the created points consumed. Source: 11 months ago

• App for membership perks?

  Growave is a worthwhile investment. You can reward your loyal customers and create as many VIP tiers as you like. They've got a solid knowledge base. You can find answers to your questions here: https://support.growave.io/knowledge-base/category/loyalty-and-rewards/. Source: over 1 year ago

• Best e-commerce platform for a small, starting business?

  Shopify works great for small businesses and it's a number one platform for a reason. Plus, there are plenty of apps that are built specifically for Shopify. You can check them out on the Shopify app store. To succeed in eCommerce, you might want to look at Growave, Klaviyo. Great marketing platforms for your online store. Source: over 1 year ago

• My mom wants to start a handmade soap and hair oil business

  Shopify is a perfect platform to launch your business. It is easy to use, mobile-friendly, and pretty affordable. It has a 14-day free trial. And if you wish to increase your online store's capabilities, you might want to use some apps, and Shopify has thousands of apps on the app store. If you want to improve email marketing, Privy is good. If you want to add customer reviews, you can try Growave. If you want to... Source: over 1 year ago

• Which is the best tool for scraping customer reviews?

  You might want to check out Growave. It's a multi-functional tool for your online store, and it offers several features like reviews, rewards, wishlists, social login, and Instagram under one dashboard. They offer a 30-day free trial and the customer service is top-notch. They are quick to respond and always eager to help. Source: over 1 year ago

WeSupply Labs mentions (0)