GrooveHQ VS tawk.to

GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Landing page //
2023-10-08

Landing page //
2023-07-22

Groove Rings Review: Fad or Next-Gen Rings?

tawk.to videos

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Tawk.to review — unbelievably rich live chat software for free

Category Popularity

0-100% (relative to GrooveHQ and tawk.to)

tawk.to

Help Desk

35 35%

Help Desk

65% 65

Customer Support

24 24%

Customer Support

76% 76

Live Chat

0 0%

Live Chat

100% 100

Help Desk And Ticketing

100 100%

Help Desk And Ticketing

0% 0

User comments

Share your experience with using GrooveHQ and tawk.to. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare GrooveHQ and tawk.to

I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.

Source: www.quicksprout.com

11 Best Help Desk Software to Totally Check out in 2020!

Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...

Source: surveysparrow.com

Looking for a Groove Alternative?

Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...

Source: www.kayako.com

8 Zendesk Alternatives to Rock Your Customer Service

Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.

Source: blog.capterra.com

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

A team inbox sounds like a great idea, but it's still hard to not wish you could just answer all of your emails right from your personal email inbox. And you can. Groove gives you a full team inbox while still letting you work from your personal inbox if you'd like. New or assigned tickets can be auto-forwarded to your email account, where you can reply, re-assign the...

Source: zapier.com

tawk.to Reviews

alternatives to Tawk.to - Tiledesk Free Live Chat

Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?

Source: tiledesk.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...

Source: www.tidio.com

11 Best Customer Service Software & Apps You Need in 2022

Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the âPowered by tawk.toâ branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.

Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be a lot more popular than GrooveHQ. While we know about 47 links to tawk.to, we've tracked only 2 mentions of GrooveHQ. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GrooveHQ mentions (2)

Simple Analytics: Hit 140k ARR (solo founder) - how do I scale?
Wil check out groovehq.com as well. Thanks for the advice! Very valuable! Source: almost 2 years ago
Adventures in Fuzzing Matrix’s Encryption
Matrix powers our live chat product at https://groovehq.com. - Source: Hacker News / almost 3 years ago

tawk.to mentions (47)

Integrate Live chat function , Visitor to post Author.
I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: 10 months ago
WordPress store customers info getting compromised help
Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: 12 months ago
Chatbot recommendations
I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 1 year ago
SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 1 year ago
Best Plugin to use Whatsapp as a chatservice on your website?
I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 1 year ago

What are some alternatives?

When comparing GrooveHQ and tawk.to, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Front - multi-channel inbox service for collaborative teams

GrooveHQ vs Zendesk

GrooveHQ vs Intercom

GrooveHQ vs HelpScout

GrooveHQ vs LiveChat

GrooveHQ vs Freshdesk