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GraphQL Playground VS HelpScout

Compare GraphQL Playground VS HelpScout and see what are their differences

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GraphQL Playground logo GraphQL Playground

GraphQL IDE for better development workflows

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • GraphQL Playground Landing page
    Landing page //
    2023-10-09
  • HelpScout Landing page
    Landing page //
    2023-07-14

GraphQL Playground

Website
github.com
Pricing URL
-
$ Details
-
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

GraphQL Playground videos

+ Add

Graphql playground review completa parte 1

More videos:

  • Review - Create Local GraphQL Playground
  • Review - Graphql playground review completa parte 2

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to GraphQL Playground and HelpScout)

GraphQL Playground

HelpScout

GraphQL
100 100%
GraphQL
0% 0
Customer Support
0 0%
Customer Support
100% 100
Realtime Backend / API
100 100%
Realtime Backend / API
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using GraphQL Playground and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GraphQL Playground and HelpScout

GraphQL Playground Reviews

We have no reviews of GraphQL Playground yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, GraphQL Playground should be more popular than HelpScout. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GraphQL Playground mentions (11)

  • Exploring GraphiQL 2 Updates and New Features
    GraphiQL is a tool that was created to help developers explore GraphQL APIs, maintained by the GraphQL Foundation. But when GraphiQL became more and more popular, developers started to create additional GraphQL IDEs. A good example of this was GraphQL Playground, which quickly became the most popular GraphQL IDE. It was loosely based on GraphiQL, but had more features and a better UI. - Source: dev.to / over 1 year ago
  • Why Is It So Important To Go To Meetups
    I went to a GraphQL meetup and they used the gql playground and a similar schema generator to what I was using, and it made me feel relevant. - Source: dev.to / about 2 years ago
  • GraphQL subscriptions at scale with NATS
    Here, we'll create a simple GraphQL server and subscribe to a subject from our resolver. We'll use GraphQL playground to mock client side behavior. Once we're connected we'll use NATS CLI to send a payload to our subject and see the changes on the client. - Source: dev.to / over 2 years ago
  • GraphQL vs REST in .NET Core
    Now we can consume created GraphQL API. In the GitHub Repo same functionality has been added with REST approach and GraphQL endpoint. Also widely used Swagger configured for Web API Endpoints as well as AltairUI added for GraphQL endpoint testing. Naturally, AltairUI it not a must for GraphQL, you can also use Swagger, GraphiQL, or GraphQL Playground. - Source: dev.to / over 2 years ago
  • Creating GraphQL Api Using NestJS For Multiple Databases
    Navigate to http://localhost:3000/graphql. NestJS uses graphql playground by default. It's a lovely GraphQL IDE. We can check our schema here. - Source: dev.to / over 2 years ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing GraphQL Playground and HelpScout, you can also consider the following products

GraphQl Editor - Editor for GraphQL that lets you draw GraphQL schemas using visual nodes

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stellate.co - Everything you need to run your GraphQL API at scale

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hasura - Hasura is an open platform to build scalable app backends, offering a built-in database, search, user-management and more.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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