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GovPilot VS Jira Service Desk

Compare GovPilot VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GovPilot logo GovPilot

GovPilot is a cloud-based government management platform that aims to improve the efficiency and performance of governmental organizations with an affordable and scalable software-as-a-service (SaaS).

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • GovPilot Landing page
    Landing page //
    2023-07-29
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

GovPilot videos

+ Add

GovPilot Introduction Video

More videos:

  • Review - GovPilot's Open Records Requests Module (FOIA & OPRA)
  • Review - GovPilot Volunteer Registration Module

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to GovPilot and Jira Service Desk)

GovPilot

Jira Service Desk

Gov Tech
100 100%
Gov Tech
0% 0
Help Desk
0 0%
Help Desk
100% 100
Project Management
25 25%
Project Management
75% 75
ERP
100 100%
ERP
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GovPilot and Jira Service Desk

GovPilot Reviews

We have no reviews of GovPilot yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing GovPilot and Jira Service Desk, you can also consider the following products

Accela - Accela provides government software that streamlines land, permitting, asset, licensing, legislative management, and resource management.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

CivicPlus - CivicPlus offers government website design and development services.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AWS GovCloud - Isolated AWS Region designed to allow US government agencies and customers to move sensitive workloads into the cloud.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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