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GoToAssist VS Genesys

Compare GoToAssist VS Genesys and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GoToAssist logo GoToAssist

RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • GoToAssist Landing page
    Landing page //
    2023-08-20
  • Genesys Landing page
    Landing page //
    2023-09-13

GoToAssist videos

+ Add

Introducing RescueAssist: Radically Refreshing Employee Support

More videos:

  • Tutorial - How to Connect with a RescueAssist Technician

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to GoToAssist and Genesys)

GoToAssist

Genesys

Remote Desktop
100 100%
Remote Desktop
0% 0
Communication
0 0%
Communication
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using GoToAssist and Genesys. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoToAssist and Genesys

GoToAssist Reviews

14 Best TeamViewer Alternatives of 2022
GoToAssist was previously known as Rescue Assist. It is a product designed and developed by LogMeIn. Rescue Assist can be launched directly from a browser. You can even install it on a mobile device and a desktop computer. This makes Rescue Assist one of the best TeamViewer alternatives and, of course, of the best remote access terminals available today.
Source: www.cloudzat.com
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
RescueAssist is a cloud-based remote support platform. This platform is used for IT support teams and customer and support organizations. This remote desktop software for creating the Rescue brand of support products.
Source: www.guru99.com

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Social recommendations and mentions

Based on our record, GoToAssist seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoToAssist mentions (2)

Genesys mentions (0)

We have not tracked any mentions of Genesys yet. Tracking of Genesys recommendations started around Mar 2021.

What are some alternatives?

When comparing GoToAssist and Genesys, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

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