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GoTo Connect VS HelpDocs

Compare GoTo Connect VS HelpDocs and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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GoTo Connect logo GoTo Connect

Jive PBX is a communication solution that offers remote communication services to companies such as video conferencing, text, and chat services.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • GoTo Connect Landing page
    Landing page //
    2023-02-01
  • HelpDocs Landing page
    Landing page //
    2023-05-07

GoTo Connect videos

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Jive Feature Review

More videos:

  • Review - THE HONEST TRUTH ABOUT THE JIVE MINIPODS
  • Review - Redsbaby JIVE 2 Review - Pushchair Expert - Up Close

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to GoTo Connect and HelpDocs)

GoTo Connect

HelpDocs

Communication
100 100%
Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
VoIP
100 100%
VoIP
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using GoTo Connect and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoTo Connect mentions (0)

We have not tracked any mentions of GoTo Connect yet. Tracking of GoTo Connect recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing GoTo Connect and HelpDocs, you can also consider the following products

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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