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Gorgias VS Sitecore

Compare Gorgias VS Sitecore and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.

Sitecore logo Sitecore

Sitecore A/S has produced the Sitecore content management system since 1999.
  • Gorgias Landing page
    Landing page //
    2023-10-07
  • Sitecore Landing page
    Landing page //
    2023-05-12

Gorgias videos

+ Add

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Sitecore videos

+ Add

What is Sitecore?

More videos:

  • Review - An overview of Sitecore by profound.
  • Review - Sitecore vs Wordpress CMS - Raybiztech - The leading partner

Category Popularity

0-100% (relative to Gorgias and Sitecore)

Gorgias

Sitecore

Customer Support
100 100%
Customer Support
0% 0
CMS
0 0%
CMS
100% 100
Help Desk
100 100%
Help Desk
0% 0
Blogging Platform
0 0%
Blogging Platform
100% 100

User comments

Share your experience with using Gorgias and Sitecore. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gorgias and Sitecore

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Sitecore Reviews

WordPress alternatives: Which CMS platform is the best?
On the other hand, Sitecore is a more expensive system as its source code requires licensing fees. Also, each Sitecore instance is custom built by a team of savvy developers who are familiar with developing for the ASP.NET framework. It’s a good choice for businesses that require a custom build, want the benefits of commercial source code and are willing to invest in its...
Source: factory.dev
34 Headless CMS That Should Be On Your Radar
Sitecore’s solutions also offer in-context editing and designing, cross-channel preview capabilities, as well as enterprise-class search, asset management, and content targeting to boost personalization efforts.
Source: www.cmswire.com

Social recommendations and mentions

Based on our record, Gorgias seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

Sitecore mentions (0)

We have not tracked any mentions of Sitecore yet. Tracking of Sitecore recommendations started around Mar 2021.

What are some alternatives?

When comparing Gorgias and Sitecore, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kustomer - Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

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