Gorgias VS Lacona

Compare Gorgias VS Lacona and see what are their differences

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Gorgias

Gorgias is a helpdesk built to provide great support at scale.

Lacona

Fast, simple, powerful keyboard-driven commands for Mac

Landing page //
2023-10-07

Landing page //
2021-09-19

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

Lacona videos

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Lacona: The Better Version of Spotlight | macOS Apps

Category Popularity

0-100% (relative to Gorgias and Lacona)

Lacona

Customer Support

100 100%

Customer Support

0% 0

Productivity

0 0%

Productivity

100% 100

Help Desk

100 100%

Help Desk

0% 0

Mac

0 0%

Mac

100% 100

User comments

Share your experience with using Gorgias and Lacona. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Gorgias and Lacona

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.

Source: www.tidio.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.

Source: www.tidio.com

11 Best Customer Service Software & Apps You Need in 2022

Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.

Source: krisp.ai

5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support

Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...

Source: www.ltvplus.com

Lacona Reviews

We have no reviews of Lacona yet.
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Social recommendations and mentions

Lacona might be a bit more popular than Gorgias. We know about 2 links to it since March 2021 and only 2 links to Gorgias. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gorgias mentions (2)

Getting Started with Shopify Webhooks
These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
Ask HN: Who is hiring? (July 2021)
Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

Lacona mentions (2)

Ask HN: Those making $500/month on side projects in 2022 – Show and tell
I wrote and maintain Lacona, a Mac productivity App (https://lacona.app). The majority of my revenue comes from being a part of the Setapp subscription service. - Source: Hacker News / over 2 years ago
Command Palette Interfaces
I love these interfaces and use them wherever I can. On MacOS I use Alfred for launching applications, killing processes, controlling music playback, searching the web and my filesystem, swapping file tabs, and tons more. Spotlight search, which is built in, is also very competent. For the command line I use fzf which can add fuzzy search for all sorts of things. Built in its ctrl+r functionality I find very... - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Gorgias and Lacona, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Alfred - Alfred is an award-winning app for macOS which boosts your efficiency with hotkeys, keywords, text expansion and more. Search your Mac and the web, and be more productive with custom actions to control your Mac.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

rcmd - rcmd makes app switching instantaneous!When you have a lot of apps open, finding and switching to them might feel too slow using Command-Tab or the Dock.Hold down the right side |⌘ command| and press the first letter of the app name to focus it.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Power Menu for Finder - The workflow enhancing Finder extension for Mac

Gorgias vs Power Menu for Finder