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Gorgias VS Authorize.net

Compare Gorgias VS Authorize.net and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Gorgias logo Gorgias

Gorgias is a helpdesk built to provide great support at scale.

Authorize.net logo Authorize.net

Payment gateway enables internet merchants to accept online payments via credit card and e-check.
  • Gorgias Landing page
    Landing page //
    2023-10-07
  • Authorize.net Landing page
    Landing page //
    2022-10-26

Gorgias videos

+ Add

GORGIAS SUPPORT & LIVE CHAT SHOPIFY APP - Honest Review by EcomExperts.io

More videos:

  • Demo - Gorgias software review and demo
  • Demo - Gorgias Demo: Explained in 5 Minutes or Less | Ecommerce Tech

Authorize.net videos

+ Add

PayPal VS Stripe VS Authorize.net?

More videos:

  • Review - Authorize.Net: The Good, The Bad and The Ugly
  • Review - Authorize.net Review Video

Category Popularity

0-100% (relative to Gorgias and Authorize.net)

Gorgias

Authorize.net

Customer Support
100 100%
Customer Support
0% 0
Online Payments
0 0%
Online Payments
100% 100
Help Desk
100 100%
Help Desk
0% 0
Payment Platform
0 0%
Payment Platform
100% 100

User comments

Share your experience with using Gorgias and Authorize.net. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gorgias and Authorize.net

Gorgias Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Some live chat and CRM companies focus on specific industries or offer tools that go beyond chat widgets and customer communication. Gorgias is one of the most focused and utility-rich options, although it’s a more expensive ManyChat alternative. You can also connect your Facebook Messenger to your Gorgias account and keep the customer conversations in one place.
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Gorgias is a Shopify live chat and a CRM that features several different analytical and lead qualification features meant to bolster customer relations. In addition, these features increase bottom lines directly with sales-oriented reporting dashboards.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Gorgias has carved out a niche for itself as the customer service software for ecommerce. It can connect with major platforms Shopify, Magento, and BigCommerce. More than 8,000 direct-to-consumer brands use Gorgias, including Timbuk2, Steve Madden, and Marine Layer.
Source: krisp.ai
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Gorgias also differs in its pricing. Rather than charging per agent per month, like other help desk apps, Gorgias just charges a flat rate for the month that starts from $60/month. This means you can have an unlimited amount of agents using the software, all for the same price. This either makes it more affordable or more expensive, depending on how many agents you were...
Source: www.ltvplus.com

Authorize.net Reviews

We have no reviews of Authorize.net yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Authorize.net seems to be a lot more popular than Gorgias. While we know about 100 links to Authorize.net, we've tracked only 2 mentions of Gorgias. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gorgias mentions (2)

  • Getting Started with Shopify Webhooks
    These are fired when a customer creates or updates an issue (complaint or comment) relating to the service they got from your store on Shopify. The two events under this category are disputes/create and disputes/update. One use case for these events is to create and update issues on an external issue tracker like Gorgias. Services like Gorgias have more customer support features built-in than what is available on... - Source: dev.to / over 2 years ago
  • Ask HN: Who is hiring? (July 2021)
    Gorgias | Engineering | Full-time | Worldwide (offices in SF and Paris) | Remote friendly At Gorgias (https://gorgias.com) we build the e-commerce help desk that turns customer service into a profit center. - Source: Hacker News / almost 3 years ago

Authorize.net mentions (100)

  • Authorize.net Plugin Magento2
    I think magento use to come standard with a plugin for authorize.net, but either way I need the official plugin (if one is still maintained) to connect magento2 to authorize.net for payments. Source: 7 months ago
  • Html, JSON, and Filemaker
    I have a form which can accept payments. The form is hosted by jotform which puts the payment information (collected by an authorize.net widget) into JSON and sends it into my database. Source: 10 months ago
  • Tired of Stripe and willing to do ACH
    Your local bank likely offers them and they can eb tied to authorize.net, or NMI perhaps. They should be able to help you through that entire process depending on how the accounts get onboarded. Askl your local coffee shop and etc where they get the credit card processing from. Source: 11 months ago
  • What are the recommended online payment gateway integrations?
    Authorize.net as a gateway for example charges about $15/month by it self before any merchant account is linked. Paytrace is a little cheaper and does not have some extra fees authorize.net has. Source: 11 months ago
  • authorize.net API response code brainstorm
    Does anyone have any experience with authorize.net API return codes? Source: 12 months ago
View more

What are some alternatives?

When comparing Gorgias and Authorize.net, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PayPal - PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.

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