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Google Workspace VS ManageEngine ServiceDesk Plus

Compare Google Workspace VS ManageEngine ServiceDesk Plus and see what are their differences

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Google Workspace logo Google Workspace

Google's encompassing suite of cloud-based business apps.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • Google Workspace Landing page
    Landing page //
    2023-10-22
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

Google Workspace features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Google Workspace videos

+ Add

G Suite Business Review – Top 5 Reasons To Use Google Apps For Business (Digital Agencies)

More videos:

  • Review - G Suite vs. Free Google Apps | What is the difference?
  • Review - How We're Using G Suite as a Business? (G Suite Business Solutions Review)

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to Google Workspace and ManageEngine ServiceDesk Plus)

Google Workspace

ManageEngine ServiceDesk Plus

Productivity
100 100%
Productivity
0% 0
Help Desk
0 0%
Help Desk
100% 100
Project Management
100 100%
Project Management
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Workspace and ManageEngine ServiceDesk Plus

Google Workspace Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
Any worthwhile list covering Outlook alternatives needs to begin with Gmail, or its paid version, Google Workspace. The abundance of Google services that seamlessly integrate into email, excellent accessibility, and an intuitive email search feature make it a good option for most personal and business users.
Source: mysignature.io
11 Top Outlook Alternatives to Try
Gmail is a free email service from Google that consistently ranks highly among free email clients. Google Workspace is the G Suite business version. With Google Workspace, an administrator can create, edit, and delete accounts within their organization.
Source: kinsta.com
The BEST Email Hosting Providers for Small Business in 2021
G Suite is Google’s hosted email service that provides smart cloud search functionalities, top-of-the-line security layers, and administrative control. Getting started with Google email hosting is easy. All you need to do is input some information, such as administrator contact and size of the company, after which you will need to associate a domain to your account. When you...
Source: www.thesearchengineshop.com
6 Contenders for Best Microsoft Exchange Alternative
Any list of Exchange alternatives would be incomplete without G Suite, Google’s collaboration and productivity software suite. Although its vast array of applications makes it a more fitting analogue for Office 365 than Exchange alone, Gmail — a cloud-based email server included in G Suite — is a leading competitor for both Exchange Server and Exchange Online. For the...
Source: www.intradyn.com
15 Best Email Hosting for Small Business (2019)
G Suite offer email addresses with your custom domain name (@yourcomapny.com). You can add up to 30 email alias for a Gmail account. Google provides 24/7 phone and email supports to G Suite customers. Refer to the migration guide to import your email messages, contacts, calendars into G Suite.
Source: blog.runcloud.io

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Google Workspace seems to be more popular. It has been mentiond 54 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Workspace mentions (54)

  • Creating unlimited free domain emails
    To create custom domain emails, one of the easiest options is to use a paid service like Google Workspace or Microsoft 365. However, these services can be expensive, especially if you have created many apps and are yet to find paying users. For such use cases, the Cloudflare + Gmail combination works perfectly without any cost involved. In this blog, we will discuss how to create domain emails. In this blog, let... - Source: dev.to / about 2 months ago
  • Maximizing ROI: Content Operations and Headless CMS - hack you can't miss
    Google Workspace, is a cloud-based productivity suite developed by Google. It includes various collaborative tools such as Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Meet, and Google Calendar, among others. - Source: dev.to / 3 months ago
  • Ask HN: How do you manage your “family data warehouse”?
    My approach is to look at contents as data-first with tools on the top. A few simple patterns of file systems manage this. Right now, I use Dropbox[1] as a primary container, with a family’s Google Workspace[2] account to augment when it needs spreadsheets, documents, forms, etc. I use Insync[3] to convert and back up a copy in open formats for all documents from Google Workspace. I have been doing this for quite... - Source: Hacker News / 9 months ago
  • Unveiling the Mystery: Why Your Google Workspace Account Got Suspended
    Let’s explore the common reasons behind Google Workspace account suspensions in more detail. Source: 11 months ago
  • Precaution to Take While Deleting Google Workspace Account
    Deleting your Google Workspace account doesn’t have to be a daunting task. Source: 11 months ago
View more

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

What are some alternatives?

When comparing Google Workspace and ManageEngine ServiceDesk Plus, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft 365 - Boost your productivity with reliable access anywhere with services like email, calendar, file sharing, meetings, instant messaging, and Office Online

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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