Software Alternatives, Accelerators & Startups

Google Forms VS HelpDocs

Compare Google Forms VS HelpDocs and see what are their differences

Google Forms logo Google Forms

Simple web forms from Google.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Google Forms Landing page
    Landing page //
    2022-01-31
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Google Forms features and specs

  • User-Friendly Interface
    Google Forms offers a simple and intuitive interface, making it easy for users of all skill levels to create forms quickly.
  • Integration with Google Sheets
    Responses collected through Google Forms can be automatically sent to Google Sheets, facilitating data analysis and record-keeping.
  • Templates
    Google Forms provides a variety of pre-built templates that can be used as a starting point, saving time on form creation.
  • Collaboration Features
    Multiple users can collaborate in real-time on the creation and editing of forms, enhancing teamwork and productivity.
  • Free to Use
    Google Forms is free to use, making it an accessible tool for individuals and organizations without budget constraints.
  • Conditional Logic
    Supports conditional logic (skipping logic), allowing the form to change based on user responses.
  • Customization Options
    Users can customize the appearance of forms with themes, colors, and images to match their brand or personal style.
  • Accessibility and Mobile-Friendly
    Forms are responsive and can be accessed on various devices, including smartphones and tablets.

Possible disadvantages of Google Forms

  • Limited Customization
    While Google Forms offers basic customization, there are limitations in comparison to paid survey tools that allow for more advanced design capabilities.
  • Functionality for Advanced Data Collection
    Google Forms may lack some advanced data collection features such as advanced branching logic and question piping that are available in premium survey tools.
  • Limited Response Types
    Although it supports a variety of question types, it may not cover all niche functionality needs, such as certain interactive question formats.
  • Privacy Concerns
    As with any Google product, there may be concerns regarding data privacy and security, especially for sensitive information.
  • No Offline Access
    Google Forms requires an internet connection to create and respond to forms, limiting its use in offline environments.
  • Email Login Required
    Respondents may need to sign in with a Google account to complete certain forms, which can be a barrier for some users.
  • Limited Reporting Tools
    The built-in reporting features are basic, and users may need to export data to other tools for more in-depth analysis.

HelpDocs features and specs

  • User-friendly Interface
    HelpDocs offers an intuitive and easy-to-navigate interface, making it simple for both authors and users to interact with the documentation.
  • Customization Options
    The platform provides extensive customization options, allowing companies to tailor the documentation site to match their branding and specific needs.
  • Powerful Search Function
    HelpDocs features a robust search functionality which enhances user experience by allowing them to quickly find the information they need.
  • Integration Capabilities
    It integrates well with various third-party tools and services, facilitating seamless workflow and improving productivity.
  • Analytics and Feedback
    The platform offers valuable analytics and user feedback options to help organizations understand how their documentation is being used and what improvements can be made.

Possible disadvantages of HelpDocs

  • Pricing
    Some users may find the pricing to be on the higher side, especially for small businesses or startups with limited budgets.
  • Limited Offline Access
    HelpDocs does not provide robust offline access options, which can be a constraint for users needing information without an internet connection.
  • Learning Curve for Customization
    While customization options are extensive, there may be a learning curve involved for users unfamiliar with such configurations.
  • Dependent on Internet Connectivity
    As a web-based solution, its performance can be affected by internet connectivity issues, potentially hindering access to documentation.

Google Forms videos

Review Google Forms responses

More videos:

  • Tutorial - Google Forms Full Tutorial From Start To Finish - How To Use Google Forms
  • Review - A tour of Google Forms

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Google Forms and HelpDocs)
Surveys
100 100%
0% 0
Customer Support
0 0%
100% 100
Forms And Surveys
100 100%
0% 0
Customer Service
0 0%
100% 100

User comments

Share your experience with using Google Forms and HelpDocs. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Google Forms and HelpDocs

Google Forms Reviews

  1. Ural_Taras
    Very convenient software!

    Helps my company solve many issues. We collect information from clients and employees. We conduct surveys and collect data. Very useful software. Helps form a common opinion, conduct analysis and analytics.

    🏁 Competitors: Survio
    👍 Pros:    Speed|Visual|Functionality
  2. ✓ Adrian | Mobile Forms - Digital Inspections - Enterprise Checklists - Data collection
    · Marketing at Mobile Forms ·
    A good beginners tool to start your digital transformation.

    One of our customers said: Our small mining operation needed to go from paper based process to digital forms. At first, Google forms allowed us to use this Web-based platform that lets individuals and businesses of all sizes build customizable forms to conduct surveys and generate real-time response charts.

    We saw that a small sample of our field workers quickly adopted the new way of working.

    Step 1: accomplished.

    Now unto step 2.

    How do we deploy this unto our whole team? We needed email notifications, offline response collection when without wifi on the field. Our CIO and his director of operations needed deep data and trends analysis as well. Our inspectors, when doing their audits, needed to capture approx. 25 high definition pictures, some audio notes and a video which wasn't really possible with google forms.

    So, we can 100% credit the use of google forms to our transition towards a paperless process, but as we navigated saashub.com a little more, we were able to discover a world of alternatives. We strongly suggest to start using google forms before undergoing a big implementation plan towards such enterprise level inspection tools like nspek or even cheaper solutions like prontoforms.

    I am not sure if we would start with google's solution first if we would to do this digital transformation all over, but it did allow us to discover it's limits pretty quickly.

    At some point, we needed custom fields and functions, and none of us was able to code, so the nSpek training that comes with the application definitely sets it's self apart, giving us full autonomy.

    🏁 Competitors: nSpek, ProntoForms
    👍 Pros:    No sign up cost
    👎 Cons:    Customization|Customer support|Data protection and security|No video|No pictures

10 SurveyMonkey Alternatives and Competitors in 2024
Google Forms is a user-friendly platform that allows you to create forms effortlessly. With its intuitive interface, you can select from various question types, customize the design, and add logic for a seamless customer experience throughout.
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
Google Forms will be your choice if you’re looking for a straightforward tool to create surveys without all the fuss. It’s particularly good for anyone who needs to whip up quick polls or surveys with a clean, user-friendly interface.
12 Easy Test Maker Alternatives
Google Forms is a Google Suite tool that comes with Google Drive. Users may quickly develop quizzes and get the results instantly, thanks to its simple and easy design
Alternatives to Deferendum
SurveyMonkey and Google Forms: These survey tools are designed for collecting feedback and data, whereas Deferendum is focused on group decision-making. Deferendum allows members to not only voice their opinions but also participate in the decision-making process and vote on proposed solutions.
Source: deferendum.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Overall, online reviews suggest Typeform is like a paid version of Google Forms that doesn’t provide any benefits over the free tool. Moreover, Google Forms does not have a response limit, while that is Typeforms most prominent criticism.
Source: survicate.com

HelpDocs Reviews

We have no reviews of HelpDocs yet.
Be the first one to post

Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Google Forms mentions (0)

We have not tracked any mentions of Google Forms yet. Tracking of Google Forms recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 2 years ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 3 years ago

What are some alternatives?

When comparing Google Forms and HelpDocs, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Malcolm App - Customer self-service made easy

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Jotform - Free Online Form Builder & Form Creator

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.