Gong VS PlayVox

Compare Gong VS PlayVox and see what are their differences

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Gong

Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Landing page //
2023-09-20

Landing page //
2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Stagg Music 26" Chau Gong & 20" Wind Gong Review

PlayVox videos

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Playvox Agent Optimization Suite

Category Popularity

0-100% (relative to Gong and PlayVox)

Gong

PlayVox

CRM

100 100%

CRM

0% 0

Communication

0 0%

Communication

100% 100

Sales

100 100%

Sales

0% 0

Work Management

0 0%

Work Management

100% 100

User comments

Share your experience with using Gong and PlayVox. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, Gong seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gong mentions (5)

Here is a shitty GPT4 created Chris Orlob post, and it is better advice than his past 20 posts.
#sales #salestips #activelistening #storytelling #confidence #gong.io -----. Source: about 1 year ago
Anyone tired of all the grifting happening in the AI space recently?
* I also like reading marketing and sales data from places like gong.io, and one of their most amusing and frequent observations is how buyers increasingly don't want to talk to humans. And this observation stretches back a few years, too, I can't imagine it being better now than then. Source: about 1 year ago
Getting Into SaaS Sales -Starters Guide (Long Post)
Gong.io This link is really good from them regarding sales objections, especially for prospecting https://www.gong.io/blog/how-to-handle-any-sales-objection/. Source: about 1 year ago
I’ve been offered an SDR role in SaaS and had some questions. Help!
Yes, you would usually have software that tracks the calls, something like gong.io. Source: over 1 year ago
Magento 1 End of Life - Braintree and Paypal Taking Action by End of Month. Is migration the only option?
Thanks for the feedback - the "new message" is just a live chat notification that someone is available to talk if you have questions. It's from a company called Drift, and it's in use by thousands of companies around the world. Not a scam, nor is it tracking you. You'll see the same one on www.snowflake.com or gong.io for example. Ecommerce sites especially have similar chat functions to engage with customers. Source: almost 3 years ago