Software Alternatives & Reviews

GoDesk VS Zonka Feedback

Compare GoDesk VS Zonka Feedback and see what are their differences

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Zonka Feedback logo Zonka Feedback

Top feedback app designed to collect customer feedback on iPad & Android tablets, Online Surveys on Website, Mobile, Email & SMS. Track NPS & Other Metrics.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Zonka Feedback Landing page
    Landing page //
    2023-07-04

GoDesk

$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July

Zonka Feedback

$ Details
paid Free Trial $39.0 / Annually (1 User, 3 External Agent)
Platforms
-
Release Date
-

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Zonka Feedback features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and Zonka Feedback)
Customer Support
100 100%
0% 0
Surveys
0 0%
100% 100
Education
100 100%
0% 0
Customer Feedback
0 0%
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and Zonka Feedback, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

KeySurvey - KeySurvey provides survey and questionnaire tools.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

piHappiness - A complete customer feedback app offering real-time feedback via emoticons. Our Custom feedback software captures core human insights in mere 30 seconds.