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GoDesk VS Sidequest for Slack

Compare GoDesk VS Sidequest for Slack and see what are their differences

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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Sidequest for Slack logo Sidequest for Slack

Create and track personal or support team tasks, 100% inside Slack.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Sidequest for Slack Landing page
    Landing page //
    2021-11-03

Sidequest creates helpdesks and task ticket queues entirely inside Slack, combining the best features of helpdesk systems and modern task managers.

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Sidequest for Slack

Website
getsidequest.app
Pricing URL
Official Sidequest for Slack Pricing
$ Details
paid Free Trial
Platforms
Browser Windows Android iOS Web Mac OSX Linux Cross Platform Slack
Release Date
2020 August
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Sidequest for Slack features and specs

No features have been listed yet.

GoDesk videos

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Sidequest for Slack videos

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Sidequest for Slack in 10 Minutes

Category Popularity

0-100% (relative to GoDesk and Sidequest for Slack)

GoDesk

Sidequest for Slack

Customer Support
86 86%
Customer Support
14% 14
Project Management
0 0%
Project Management
100% 100
Education
100 100%
Education
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and Sidequest for Slack, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Halp - Slack-first ticketing for internal helpdesk

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Roby - Refreshingly simple helpdesk for Slack & Teams users

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

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