GoDesk VS Saviom

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Saviom Enterprise Resource Management is a comprehensive workforce planning and resource scheduling suite that lets businesses maximize operational efficiency. Track statuses with insights drawn from the activities carried out by the talent pool. Shuffle resources across enterprise-wide workloads and sync efforts to the available hours, using an interactive Gantt scheduler. Manage bulk and recurring bookings with a dashboard of reports concerning billable utilization, booked and actual hours, timesheets and capacity to demand. A highly scalable and configurable tool, Saviom ERM lets you stay cost-effective while tapping into potential from within. Subscribe to a resourcing strategy that lets you do more, with fewer resources.