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GoDesk VS OpenClinica

Compare GoDesk VS OpenClinica and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

OpenClinica logo OpenClinica

OpenClinica is an open source clinical trials software.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • OpenClinica Landing page
    Landing page //
    2023-09-27

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

OpenClinica

Website
openclinica.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

OpenClinica features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

OpenClinica videos

+ Add

OpenClinica Demo

More videos:

  • Review - OpenClinica Hands-on: Printing Blank CRFs

Category Popularity

0-100% (relative to GoDesk and OpenClinica)

GoDesk

OpenClinica

Customer Support
100 100%
Customer Support
0% 0
Clinical Trial Management System
0 0%
Clinical Trial Management System
100% 100
Education
100 100%
Education
0% 0
Text Messaging
0 0%
Text Messaging
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and OpenClinica, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Castor EDC - Castor offers you a user-friendly and fully featured application for electronic data collection.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Medidata CTMS - Medidata CTMS seamlessly integrates with Medidata Rave to provide real-time views into study progress without manual tracking.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

OnCore - OnCore Enterprise Research system supports efficient processes at academic medical centers, cancer centers, and health care systems.

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