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GoDesk VS ManageEngine AssetExplorer

Compare GoDesk VS ManageEngine AssetExplorer and see what are their differences

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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

ManageEngine AssetExplorer logo ManageEngine AssetExplorer

ManageEngine AssetExplorer is a web-based IT Asset Management software that helps you monitor and manage assets in your network.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • ManageEngine AssetExplorer Landing page
    Landing page //
    2023-02-06

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

ManageEngine AssetExplorer

Website
manageengine.com
Pricing URL
-
$ Details
freemium $955.0 / Annually (250 IT Assets)
Platforms
Browser Windows Linux Android iOS
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

ManageEngine AssetExplorer features and specs

  • IT Asset Management: Monitor complete asset life-cycle from procurement to disposal.
  • CMDB: View all the Configuration Items and their relationships.
  • Software Asset Management & License Compliance: Stay compliant with license agreements with easy-to-understand flash charts
  • Purchase Orders and Contracts: Use purchase order workflow for ease of purchase order generations. Define contract details, rules and attach contracts.
  • Reports: Generate detailed pre-defined/custom/query reports
  • End-to-end ITAM mobile application: Discover, manage, and track all your hardware and software assets from anywhere with the AssetExplorer mobile app for iOS and Android.

Category Popularity

0-100% (relative to GoDesk and ManageEngine AssetExplorer)

GoDesk

ManageEngine AssetExplorer

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Education
100 100%
Education
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and ManageEngine AssetExplorer

GoDesk Reviews

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ManageEngine AssetExplorer Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
ManageEngine AssetExplorer is a web-based ITAM application that enables you to monitor and control the assets in your network from the planning stage through the disposal stage. With the different approaches provided by AssetExplorer, you can be confident that all of the assets in your network are identified. It can monitor hardware and software assets, ensure that software...
Source: infraon.io
The Best Asset Management Software of 2017
Product ManageEngine AssetExplorer MMSoft Pulseway Asset Panda GoCodes Ivanti IT Asset Management Suite SolarWinds Web Help Desk ServiceNow SysAid BMC Track-It! InvGate Assets
Source: au.pcmag.com

What are some alternatives?

When comparing GoDesk and ManageEngine AssetExplorer, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

SnowSoftware - Snow Software are suppliers of Software Asset Management products and help optimizing licensing & minimizing compliance risk.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

IT Asset Management - Best IT Asset Management software & License tool to manage infrastructure efficiently. Cloud asset management application for ticketing to track Assets.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

NetSupport DNA - IT Asset Management

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