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GoDesk VS IBM FileNet

Compare GoDesk VS IBM FileNet and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

IBM FileNet logo IBM FileNet

Enterprise Content Management platform for large businesses
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • IBM FileNet Landing page
    Landing page //
    2023-03-19

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

IBM FileNet

Website
ibm.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

IBM FileNet features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and IBM FileNet)

GoDesk

IBM FileNet

Customer Support
100 100%
Customer Support
0% 0
Project Management
41 41%
Project Management
59% 59
Education
100 100%
Education
0% 0
Office & Productivity
0 0%
Office & Productivity
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and IBM FileNet, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

M-Files - M-Files is an enterprise information management system that helps users with organizing and managing documents.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

OnBase - OnBase is an enterprise content management and process management software suite.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Laserfiche - Laserfiche offers powerful document management software solutions that are easy to implement and easy to use.

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