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GoDesk VS OnBase

Compare GoDesk VS OnBase and see what are their differences

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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

OnBase logo OnBase

OnBase is an enterprise content management and process management software suite.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • OnBase Landing page
    Landing page //
    2021-09-18

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

OnBase

Website
onbase.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

OnBase features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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OnBase videos

+ Add

Upgrade to Hyland OnBase 18 - A Review of New Features and Functionality

More videos:

  • Review - OnBase 17 Review - Highlights of New Features
  • Review - OnBase Government Electronic Plan (ePlan) Review

Category Popularity

0-100% (relative to GoDesk and OnBase)

GoDesk

OnBase

Customer Support
100 100%
Customer Support
0% 0
Project Management
35 35%
Project Management
65% 65
Education
100 100%
Education
0% 0
Office & Productivity
0 0%
Office & Productivity
100% 100

User comments

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What are some alternatives?

When comparing GoDesk and OnBase, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Laserfiche - Laserfiche offers powerful document management software solutions that are easy to implement and easy to use.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

DocuWare - DocuWare is a next-gen document management system that is specially designed for transferring paper-based and digital assets into collective resources.

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