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GoDesk VS HelpSite

Compare GoDesk VS HelpSite and see what are their differences

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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

HelpSite logo HelpSite

HelpSite is a simple service to help your setup the perfect support centre or help site.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • HelpSite Landing page
    Landing page //
    2021-10-08

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

HelpSite

Website
helpsite.com
Pricing URL
Official HelpSite Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

HelpSite features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to GoDesk and HelpSite)

GoDesk

HelpSite

Customer Support
68 68%
Customer Support
32% 32
Education
100 100%
Education
0% 0
CRM
0 0%
CRM
100% 100
Help Desk
57 57%
Help Desk
43% 43

User comments

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What are some alternatives?

When comparing GoDesk and HelpSite, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

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