GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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I can only speak to the UK, but I have found FreeAgent to be an amazing tool for running a limited company in the UK.
I have managed to integrate all of my bank accounts, Barclays, wise, capital on tap and have payments only auto explain, that and their API enables me to feed in Stripe invoices automatically and have them marry up with payments. Making day to day accounting easy.
I log in once a week and everything is just there. Once a month I press submit payroll and I am basically done, no need to pay for an expensive payroll service.
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