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GoDesk VS Critical Mention

Compare GoDesk VS Critical Mention and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Critical Mention logo Critical Mention

Track. Measure. Share. Grow.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Critical Mention Landing page
    Landing page //
    2023-05-27

Search TV, radio, online news and social media in real-time with the industry's fastest media monitoring service. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive and reliable platform.

24/7/365 customer support included with every subscription.

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Critical Mention

Website
criticalmention.com
Pricing URL
Official Critical Mention Pricing
$ Details
paid
Platforms
Browser Web Slack Google Chrome Firefox Safari
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Critical Mention features and specs

  • Easy to Set-up and use: Yes
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Easy to Set-up and use: Api integration
  • Integrations: Slack

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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Critical Mention videos

+ Add

Critical Mention - Demo

More videos:

  • Review - Welcome to the New Critical Mention
  • Review - Critical Mention - An Overview

Category Popularity

0-100% (relative to GoDesk and Critical Mention)

GoDesk

Critical Mention

Customer Support
100 100%
Customer Support
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Education
100 100%
Education
0% 0
Media Monitoring
0 0%
Media Monitoring
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and Critical Mention

GoDesk Reviews

We have no reviews of GoDesk yet.
Be the first one to post

Critical Mention Reviews

10 Affordable News Monitoring Tools to Keep You in the Know
Critical Mention is another news monitoring tool which covers TV, radio, social media, and the Internet. The tools supports broadcast monitoring, online news monitoring, and social media monitoring, too.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Critical Mention is a media tracking tool where you can search TV, radio, online news, and social media to monitor mentions of your brand and trending topics relevant to your client. With this service, you can clip and share broadcast coverage and analyze the outlet's audience and reach. Subscriptions to the site come with 24/7 support and account management.
Source: blog.hubspot.com
The best free and paid online monitoring tools for PR right now
“PR professionals at organizations both large and small rely on Critical Mention’s lightning fast platform year after year to quickly and easily alert them to coverage in real-time from 2,200 global TV and radio signals, millions of online news sources from 270 countries in 91 languages as well as social media. Reporting and sharing is done in minutes, and dedicated 24/7/365...
Source: resolution.coveragebook.com

What are some alternatives?

When comparing GoDesk and Critical Mention, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Meltwater - Media monitoring, social media monitoring & media Intelligence products & tools help companies grow and build brands by listening, understanding, engaging and benchmarking their customers, markets and social business communities.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

TVEyes - Founded in 1999, TVEyes' mission is to be the global search engine for TV and radio coverage. No matter where it appears in the world, if it aired on TV, you’ll find it on TVEyes.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

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