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GoDesk VS Control-M

Compare GoDesk VS Control-M and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Control-M logo Control-M

Control‑M simplifies and automates diverse batch application workloads while reducing failure rates, improving SLAs, and accelerating application deployment.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Control-M Landing page
    Landing page //
    2023-07-12

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Control-M

Website
bmc.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Control-M features and specs

No features have been listed yet.

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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Control-M videos

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Control-M Version 8 Overview

More videos:

  • Review - Control-M Self Service Overview
  • Review - Connect With Control-M: Control-M/Server 9 High Availability

Category Popularity

0-100% (relative to GoDesk and Control-M)

GoDesk

Control-M

Customer Support
100 100%
Customer Support
0% 0
IT Automation
0 0%
IT Automation
100% 100
Education
100 100%
Education
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using GoDesk and Control-M. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoDesk and Control-M

GoDesk Reviews

We have no reviews of GoDesk yet.
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Control-M Reviews

Top 10 Control-M Alternatives in ’23
Job scheduling: On G2, the job scheduling feature receives the highest score with 9.4. However, Control-M alternatives, ActiveBatch and Redwood obtain higher scores for each category under functionality than Control-M (See Figure 5). Integrations/APIs: A user mentioned API and integration to other applications as a weak capability of the tool (Figure 1).
Source: research.aimultiple.com
9 Control-M Alternatives & Competitors In 2023
Verdict: Redwood platform offers better performance and visibility than the Control-M. This tool supports over 25 scripting languages and interfaces such as Python, R, and PowerShell with built-in syntax highlighting and parameter replacement. It also features advanced architecture and provides safe passage to businesses looking for Control-M alternatives through its...
Source: www.softwaretestingmaterial.com
The Top 5 BMC Control-M API Alternatives
Control-M Reports provide insights into job execution and performance. While the BMC Control-M interface provides robust reporting capabilities, there are also alternatives to generate reports using tools such as SQL and Hadoop. These tools can extract data from Control-M job logs and generate custom reports based on specific business requirements.
Source: www.redwood.com

What are some alternatives?

When comparing GoDesk and Control-M, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Heroku Enterprise - Heroku Enterprise is a flexible IT management for developers that lets them build apps using their preferred languages and tools like Ruby, Java, Python and Node.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

Lastpass - LastPass is an online password manager and form filler that makes web browsing easier and more secure.

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