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GoDesk VS Accela

Compare GoDesk VS Accela and see what are their differences

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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Accela logo Accela

Accela provides government software that streamlines land, permitting, asset, licensing, legislative management, and resource management.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Accela Landing page
    Landing page //
    2023-07-29

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Accela

Website
accela.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Accela features and specs

No features have been listed yet.

GoDesk videos

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Accela videos

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Accela Reviews: Pima County, AZ

More videos:

  • Review - Accela Software Reviews: Manatee County, Florida
  • Review - Accela Customer Reviews: Spokane and Planning

Category Popularity

0-100% (relative to GoDesk and Accela)

GoDesk

Accela

Customer Support
100 100%
Customer Support
0% 0
Gov Tech
0 0%
Gov Tech
100% 100
Education
90 90%
Education
10% 10
Project Management
37 37%
Project Management
63% 63

User comments

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What are some alternatives?

When comparing GoDesk and Accela, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

GovPilot - GovPilot is a cloud-based government management platform that aims to improve the efficiency and performance of governmental organizations with an affordable and scalable software-as-a-service (SaaS).

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

AWS GovCloud - Isolated AWS Region designed to allow US government agencies and customers to move sensitive workloads into the cloud.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

CivicPlus - CivicPlus offers government website design and development services.

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