Software Alternatives, Accelerators & Startups

GoCD VS Jira Service Desk

Compare GoCD VS Jira Service Desk and see what are their differences

GoCD logo GoCD

Open source continuous delivery tool allows for advanced workflow modeling and dependencies management.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • GoCD Landing page
    Landing page //
    2021-07-25
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

GoCD videos

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Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to GoCD and Jira Service Desk)
Continuous Integration
100 100%
0% 0
Help Desk
0 0%
100% 100
DevOps Tools
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoCD and Jira Service Desk

GoCD Reviews

Top 5 Jenkins Alternatives in 2024: Automation of IT Infrastructure Written by Uzair Ghalib on the 02nd Jan 2024
GoCD is another open-source Continuous Integration server. One of the great features of GoCD is its value stream map, which shows your complete path to production in a single view. You can visualize complex workflows easily with GoCD. Popular environments like Docker and Kubernetes can be easily integrated with GoCD.
Source: attuneops.io
15 Best Jenkins Alternatives (Open Source & Paid) in 2021
GoCD is an Open source Continuous Integration server. It is one of the best alternatives to Jenkins used to model and visualize complex workflows with ease. This CI tool allows continuous delivery and provides an intuitive interface for building CD pipelines.
Source: www.guru99.com
The Best Alternatives to Jenkins for Developers
GoCD comes as a continuous open-source integration and continuous delivery server with an end-to-end map showing the path to production in a single view. You can integrate it with popular environments like Kubernetes, Docker, and many more. It has advanced features of traceability wherein you can easily debug a broken pipeline.

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing GoCD and Jira Service Desk, you can also consider the following products

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Travis CI - Focus on writing code. Let Travis CI take care of running your tests and deploying your apps.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.