Software Alternatives & Reviews

GoAccess VS Crisp Chat

Compare GoAccess VS Crisp Chat and see what are their differences

GoAccess logo GoAccess

Open source real-time web log analyzer and interactive viewer that runs in a terminal in *nix...

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • GoAccess Landing page
    Landing page //
    2023-05-02
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

GoAccess

Pricing URL
-
$ Details
Platforms
-

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

GoAccess videos

Goaccess Tool Review

More videos:

  • Review - GoAccess: Open Source Real-time Web Log Analyzer and Interactive Viewer
  • Review - GoAccess - Web Log Analyzer

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to GoAccess and Crisp Chat)
Analytics
100 100%
0% 0
Customer Support
0 0%
100% 100
Web Analytics
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

Share your experience with using GoAccess and Crisp Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GoAccess and Crisp Chat

GoAccess Reviews

Top 5 NGINX Log Analyzer Tools – Driving Business Growth with Data
GoAccess is a free log analysis tool suitable for IT professionals who need quick access to real-time server data and reports. The program runs as a command line in Unix/Linux operating systems and can evaluate log formats including Nginx, CloudFront, Apache, Amazon S3, and Elastic Load Balancing.
Lightweight alternatives to Google Analytics
I record people for 7 days on my site, and shove the data into https://goaccess.io/ which sends me the result in a crappy email summary, without IP addresses. So I'm effectively keeping zero in the long term, although I *am* retaining *some* data in the short term.
Source: lwn.net
Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
GoAccess is a real-time log analyzer software intended to be run through the terminal of Unix systems, or through the browser. It provides a rapid logging environment where data can be displayed within milliseconds of it being stored on the server.
Source: stackify.com

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Based on our record, GoAccess should be more popular than Crisp Chat. It has been mentiond 52 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GoAccess mentions (52)

  • You don't need analytics on your blog
    If one wants server-side metrics with a little more info than the author's "hacky little script", there's always goaccess [1], which functions in broadly the same way. I even use it with Firebase Hosting-hosted sites via [2] (which I wrote). [1] http://goaccess.io/ [2] https://github.com/Silicon-Ally/gcp-clf. - Source: Hacker News / 4 months ago
  • Using Analytics on My Website
    > Just use GoAcces for fuck's sake. GoAccess seems pretty cool and is probably a good task for the job, when you need something simple, thanks for recommending it: https://goaccess.io/ Even if you have analytics of some sort already in place, I think it'd probably still be a nice idea to run GoAccess on your server, behind some additional auth, so you can check up on how the web servers are performing. That said,... - Source: Hacker News / 5 months ago
  • How do {you} analyze apache log files?
    Maybe, if it's just local and need just information, maybe https://goaccess.io is an option. Source: 6 months ago
  • Ask HN: Looking for Google Analytics alternative after v4
    You have a request coming in, and a response going out. This can be logged, via your webserver or a framework for analysis [1]. The analytics you mentioned don't require JavaScript. [1] goaccess for example https://goaccess.io/. - Source: Hacker News / 11 months ago
  • Show HN: Why Google Analytics May Not Be the Best Option for Your Website (2023)
    I run goaccess on a cron job and have paired it with a MaxMind GeoIP database so that you can see where people are coming from etc. https://goaccess.io/. - Source: Hacker News / 11 months ago
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Crisp Chat mentions (7)

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What are some alternatives?

When comparing GoAccess and Crisp Chat, you can also consider the following products

Matomo - Matomo is an open-source web analytics platform

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Plausible.io - Plausible Analytics is a simple, open-source, lightweight (< 1 KB) and privacy-friendly web analytics alternative to Google Analytics. Made and hosted in the EU, powered by European-owned cloud infrastructure 🇪🇺

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.