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Glorsoft Velocity VS Uniphore

Compare Glorsoft Velocity VS Uniphore and see what are their differences

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Glorsoft Velocity logo Glorsoft Velocity

Interactive voice response (IVR)

Uniphore logo Uniphore

Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants and conversational security.
  • Glorsoft Velocity Landing page
    Landing page //
    2022-04-02
  • Uniphore Landing page
    Landing page //
    2023-10-23

Jacada is a software and services company which provides unified desktop and process optimization products for customer service and support.

Glorsoft Velocity videos

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Uniphore videos

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BE A HERO TO YOUR CUSTOMERS : Customer Service Software

More videos:

  • Tutorial - Agent Desktop
  • Demo - Jacada Visual IVR
  • Review - Agent Assist
  • Review - Jacada CRM Overview
  • Review - Conversational Service Automation from Uniphore
  • Review - Uniphore Customer Insights: Firstsource
  • Review - Uniphore A Unicorn As Startup Closes Largest Ever Funding Round For Call

Category Popularity

0-100% (relative to Glorsoft Velocity and Uniphore)

Glorsoft Velocity

Uniphore

Desktop Automation
36 36%
Desktop Automation
64% 64
Call Center Scripting Software
35 35%
Call Center Scripting Software
65% 65
Visual IVR
33 33%
Visual IVR
67% 67
Robotics Process Automation
100 100%
Robotics Process Automation
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Glorsoft Velocity and Uniphore

Glorsoft Velocity Reviews

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Uniphore Reviews

  1. CRM Agent Desktop For Omnichannel CX

    Learn how a unified agent desktop harmonizes with your CRM and deliver a true omnichannel CX. Reduce the struggle and strain for both customers and agents.

What are some alternatives?

When comparing Glorsoft Velocity and Uniphore, you can also consider the following products

Survox - Survox offers phone survey software solutions for fully automated (IVR) and computer assisted interviewing (CATI).

YOCC - Big V Telecom (Cloud Telephony Services) is one of the best cloud telephony companies in India, offering cloud telephony solution, toll free number, virtual number, much more.

Custom IVR - Custom IVR development solution offers a notable reduction in overall cost of customer support without making compromise on the proficiency of customer relationship management.

CT Developer Studio - IVR software for quickly implementing an IVR system into your business.

CARES Next Teller IVR - CARES call center software dramatically increases efficiency and optimizing service levels, performance metrics and other KPIs - within your budget

Five9 IVR - Five9 IVR allows to deliver direct self service options for resolution to the customers.

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