Software Alternatives, Accelerators & Startups

Gleen VS Poe

Compare Gleen VS Poe and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

Poe logo Poe

Fast, helpful AI chat from Quora
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

  • Poe Landing page
    Landing page //
    2023-05-08

Poe

Website
poe.com
Pricing URL
-
$ Details
-
Release Date
-

Gleen features and specs

  • No hallucination: Generative AI answers you can trust
  • "Come as you are" knowledge ingestion: Less implementation time upfront, less maintenance
  • Action Bots: Take action on behalf of customers, integrate with enterprise systems
  • AI analytics: Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations: Provide links to relevant support documents
  • Email integration: Automatically reply via email
  • Agent assist: Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents: Forward entire conversation to help desk solution
  • Slack integration: Support you customers in dedicated Slack channels
  • Discord integration: Support customers/community members in Discord channels
  • Intercom integration: Support customers and escalate to Intercom help desk
  • Zendesk integration: Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate: Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

Poe features and specs

No features have been listed yet.

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

Poe videos

No Poe videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Gleen and Poe)
Chatbots
25 25%
75% 75
AI
0 0%
100% 100
Chatbot Platforms & Tools
Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing Gleen and Poe.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gleen and Poe

Gleen Reviews

We have no reviews of Gleen yet.
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Poe Reviews

Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
Poe is like having a messaging app in your pocket, but for AI models. ​​One can engage in stimulating discussions on Poe's chat platform, ranging from "assistance with writing" to "culinary ventures."
Source: writesonic.com

Social recommendations and mentions

Based on our record, Poe seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gleen mentions (0)

We have not tracked any mentions of Gleen yet. Tracking of Gleen recommendations started around Oct 2023.

Poe mentions (7)

  • Best resources to get started?
    Poe, is a tool that allows you to try lots of different LLMs like ChatGPT, Anthropic, LLama and more. It is a great sandbox to get started and see the difference in the tools. Note; not all the interface/features are available all the time. In ChatGPT 4.0 ability to search the web or generate an image from in-line hasn't yet been updated. Still, it's not a bad tool to try everything. [via Poe]. Source: 5 months ago
  • On the Decline in Quality of CharacterAI: A Technical Perspective
    Now, the placement of the "Definition (Advanced)" section is less clear. Given its large size (up to 32000 characters), it's doubtful that it's part of the initial prompt. It's more likely that it's maintained as a separate reference knowledge base. This is a feature that other AI chatbots, like Poe's bots, can also utilize. You can visit the Poe website here to check it out. Source: 6 months ago
  • The best free ChatGPT alternatives
    I saw a post earlier this week saying that they feel the outputs from ChatGPT have been declining, and a lot of people agreed. There are a good amount of quality AI chat alternatives out there besides ChatGPT and some even offer GPT-4 for free! Here's a list of alternative chatbots to try out (I've tried all of these not some bs list): Perplexity: "The first conversational search engine" (GPT-3.5 Free / GPT-4... Source: 11 months ago
  • The Best free ChatGPT alternatives
    Poe: Quora's AI app with multiple models (GPT-3.5 Free / GPT-4 free with 'limited access'). Source: 11 months ago
  • ChatGPT Plus or ChatGPT API
    Is poe.com completely free? Is there an API access? I haven't looked much into it but it feels like it's just a relay service to openai? Source: about 1 year ago
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What are some alternatives?

When comparing Gleen and Poe, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChatGPT - ChatGPT is a powerful, open-source language model.

DocsBot AI - Custom ChatGPT for your business with powerful APIs & widget

Bard AI - Bard is your creative and helpful collaborator to supercharge your imagination, boost productivity, and bring ideas to life.

Penseum - Personalized, efficient student study assistant

HuggingChat - Open source alternative to ChatGPT. Making the best open source AI chat models available to everyone.