Software Alternatives, Accelerators & Startups

Gleen VS HuggingChat

Compare Gleen VS HuggingChat and see what are their differences

Gleen logo Gleen

We delight our customers' customers. Gleen AI is the world's most accurate & capable generative AI-based chatbot. It doesn't hallucinate, automatically takes actions on behalf of customers, and is easy to set-up & maintain. It's also free to try.

HuggingChat logo HuggingChat

Open source alternative to ChatGPT. Making the best open source AI chat models available to everyone.
  • Gleen Landing page
    Landing page //
    2023-10-12

Gleen AI is the world’s most accurate and capable generative AI for customer success teams. As featured in TechCrunch and VentureWire, our generative AI chatbot doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Silicon Valley, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Amazon, and McKinsey & Company. Learn more and create your own free generative AI at http://gleen.ai.

  • HuggingChat Landing page
    Landing page //
    2023-09-05

HuggingChat

Pricing URL
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$ Details
Release Date
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Gleen features and specs

  • No hallucination: Generative AI answers you can trust
  • "Come as you are" knowledge ingestion: Less implementation time upfront, less maintenance
  • Action Bots: Take action on behalf of customers, integrate with enterprise systems
  • AI analytics: Review generative AI answers; provide feedback to improve answers over time
  • Relevant citations: Provide links to relevant support documents
  • Email integration: Automatically reply via email
  • Agent assist: Have Gleen AI compose responses which Agents can edit and send
  • Seamless escalation to live agents: Forward entire conversation to help desk solution
  • Slack integration: Support you customers in dedicated Slack channels
  • Discord integration: Support customers/community members in Discord channels
  • Intercom integration: Support customers and escalate to Intercom help desk
  • Zendesk integration: Show generative AI chat in Zendesk chat window; escalate to live agents in Zendesk
  • Freshdesk integrate: Show generative AI chat in Freshchat; escalate to live agents in Freshdesk

HuggingChat features and specs

No features have been listed yet.

Gleen videos

How to Create a Free Generative AI Chatbot with Gleen AI

HuggingChat videos

HuggingChat Vs ChatGPT - Which Is The Better AI Chatbot?!

More videos:

  • Review - HuggingChat: This is HUGE for Open Source ChatGPT!
  • Review - HuggingChat - NEW Open Source Alternative to ChatGPT

Category Popularity

0-100% (relative to Gleen and HuggingChat)
Chatbots
39 39%
61% 61
AI
7 7%
93% 93
Chatbot Platforms & Tools
Writing Tools
0 0%
100% 100

Questions and Answers

As answered by people managing Gleen and HuggingChat.

What makes your product unique?

Gleen's answer

Gleen has invested heavily in creating a generative AI solution that doesn't hallucinate. We are LLM-agnostic, and the LLM represents 20% of our tech stack. We can also work with hosted or proprietary LLMs as well.

Why should a person choose your product over its competitors?

Gleen's answer

Gleen AI doesn't hallucinate. Time and time again, our prospects and customers tell us that Gleen AI's response quality is second to none.

How would you describe your primary audience?

Gleen's answer

VPs of Customer Success, Customer Service, Customer Support

Who are some of the biggest customers of your product?

Gleen's answer

  • IONQ
  • OKX Chain
  • zkSync
  • Wellkasa
  • DIMO
  • LoginRadius
  • Wilder World
  • Integral Recruiting Design

What's the story behind your product?

Gleen's answer

Gleen started off building generative AI chatbots for community support on Discord servers. We soon learned that our customers really loved our chatbot and were eager to work with us to improve its quality and functionality. We also realized that Gleen AI could be used for not only for community support, but also for customer support and sharing information with many external and internal stakeholders. We publicly announced Gleen AI in September, and we've been busy delighting our customers' customers ever since.

Which are the primary technologies used for building your product?

Gleen's answer

Gleen AI as an LLM-agnostic generative AI for customer support teams. We work with Open AI's GPT-4, Claude, and Llama 2, and we can also interface with proprietary LLMs. Our tech stack prevents hallucination and consists of an AI/ML layer that crawls our customers' knowledge bases on a regular basis, classifies and retrieves knowledge, and automatically determines the accuracy and relevance of generative AI responses. We also have a feedback loop with manual supervision that helps customers improve the quality of their Gleen AI responses over time.

User comments

Share your experience with using Gleen and HuggingChat. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HuggingChat seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gleen mentions (0)

We have not tracked any mentions of Gleen yet. Tracking of Gleen recommendations started around Oct 2023.

HuggingChat mentions (4)

  • AI enthusiasm - episode #2🚀
    As long as you have a free Hugging Face account, you can sign up and exploit HuggingChat, a web-based chat interface where you will find 5 large language models to play with (Mixtral-7B-it v0.1 and v0.2, Command R plus, Gemma 1.1-7B-it, Dolphin). You will also have the possibility to exploit several assistants made by the Hugging Face community, or even create your own! - Source: dev.to / about 2 months ago
  • The founder of OpenAI/ChatGPT is a Zionist calling people that are against Israeli genocide “antisemitist”, how dare the American left speak against genocide!?
    Yes! it's proprietary, invasive, and harvests your data and use it for improving the AI, Ultman went to Israel weeks after Chatgpt was introduced, Israel like any other tech-giant-country needs to make sure that it has control over that data and/or use it to achieve its goals, so it's better to find offline FOSS alternatives (if you have a decent enough PC) or use HuggingChat as an online FOSS alternative, I find... Source: 6 months ago
  • Smartphone Brands Sorted Out, So You Don't Have To
    I have categorized some of the smartphone brands by their parent company using HuggingChat based on RLHF, Google's Bard, ChatGPT, and Perplexity. All of them are powered by LLMs, and both ChatGPT and Perplexity use GPT-3.5. Source: 6 months ago
  • Accessing ChatGPT in non-official UI
    I'm looking for something like https://huggingface.co/chat/ or OpenAssistant, but it should target OpenAI's api. Source: 8 months ago

What are some alternatives?

When comparing Gleen and HuggingChat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChatGPT - ChatGPT is a powerful, open-source language model.

Azuriom - Azuriom is a game CMS platform for making a professional website for your game server.

Bard AI - Bard is your creative and helpful collaborator to supercharge your imagination, boost productivity, and bring ideas to life.

NamelessMC - NamelessMC is a free to use and open source website software, built specifically for Minecraft servers who are looking for an all in one, easy to use community hub.

Poe - Fast, helpful AI chat from Quora