Software Alternatives, Accelerators & Startups

Gladly VS rasa NLU

Compare Gladly VS rasa NLU and see what are their differences

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

rasa NLU logo rasa NLU

A set of high level APIs for building your own language parser
  • Gladly Landing page
    Landing page //
    2023-10-10
  • rasa NLU Landing page
    Landing page //
    2023-09-20

Gladly videos

Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

rasa NLU videos

Rasa X Tutorial 1: Constructing a Basic AI Assistant

More videos:

  • Demo - Rasa X Tutorial 2: Expanding Language Understanding

Category Popularity

0-100% (relative to Gladly and rasa NLU)
Tool
100 100%
0% 0
Chatbots
0 0%
100% 100
Customer Support
100 100%
0% 0
Chatbot Platforms & Tools

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and rasa NLU

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.

rasa NLU Reviews

We have no reviews of rasa NLU yet.
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Social recommendations and mentions

Based on our record, rasa NLU seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gladly mentions (0)

We have not tracked any mentions of Gladly yet. Tracking of Gladly recommendations started around Mar 2021.

rasa NLU mentions (22)

  • A Dive into Conversational AI
    Beyond raw language models, NLP engines like Rasa and Dialogflow offer frameworks for designing, building, and improving conversational flows. They help in intent recognition, entity extraction, and dialogue management, which are crucial for a coherent conversation structure. - Source: dev.to / 3 months ago
  • Compromising LLM-Integrated Applications with Indirect Prompt Injection
    There are frameworks out there for doing that kind of thing, see https://rasa.com/ for example. It's not using any LLMs at the moment, just BERT and DIET mostly but it's highly customizable and you could likely bring in an LLM for doing some interesting things to handle more complex messages from users. - Source: Hacker News / about 1 year ago
  • ChatGPT Goldmine: Top 5 Money-Making Opportunities You Can't Miss!
    Chatbot frameworks: Utilize chatbot frameworks such as Botpress, Rasa, or Microsoft Bot Framework to streamline development. - Source: dev.to / about 1 year ago
  • How to create an AI model that learns from textbooks and can be asked about the information in them
    Rasa is a popular tool used right now to build these applications. If you're looking for a serious turn-key solution I would check out Vectara. Source: over 1 year ago
  • Top 8 AI and Machine Learning Trends to Watch in 2023
    Another example is RASA, one of the most popular platforms for creating conversational AI assistants. On the accepted AI quality scale, RASA reaches levels 3 and 4. It means that the "robot" not only understands humans with high accuracy in a given contextual field but also learns to recognize contradictions and ulterior motives. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Gladly and rasa NLU, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Dialogflow - Conversational UX Platform. (ex API.ai)

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Microsoft Bot Framework - Framework to build and connect intelligent bots.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Botpress - Open-source platform for developers to build high-quality digital assistants