Software Alternatives, Accelerators & Startups

GetResponse VS Usersnap

Compare GetResponse VS Usersnap and see what are their differences

GetResponse logo GetResponse

Email marketing from GetResponse. Send email newsletters, campaigns, online surveys and follow-up autoresponders. Simple, easy interface. FREE sign up.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • GetResponse Landing page
    Landing page //
    2023-08-01
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

GetResponse features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

GetResponse videos

GetResponse Review: The Ultimate Step By Step Tutorial To Email Marketing For 2020!

More videos:

  • Review - GetResponse Review - What are its pros and cons?
  • Tutorial - How to use Getresponse 2019 | Getresponse Review +FREE TRIAL

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to GetResponse and Usersnap)
Email Marketing
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Email Marketing Platforms
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using GetResponse and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetResponse and Usersnap

GetResponse Reviews

10 Best Software for Creating Newsletters: Top Picks!
GetResponse is known for its top-tier automation tricks like autoresponders, segmentation, and analytics. With that said, these bells and whistles can be daunting for apprentices to take on.
Source: publicate.it
12 Top Campaign Monitor Alternatives & Competitors
Summary: An older provider, but one of the “good ones”, GetResponse was one of the first email providers to fully embrace true marketing automation. They’ve generally kept up with the types and offer a good alternative to Campaign Monitor, particularly if you do video or webinar marketing in your email campaigns.
13 Best Email Marketing Software for Businesses in 2022
The editing features of GetResponse are not at par as compared to others in this list. It comes with a 30-day free trial; the price ranges from $15 to $799 per month enterprise plan.
Best 12 Klaviyo Alternatives for Shopify
What makes GetResponse special? GetResponse understands that your customers are the key factor to your business growth. When users subscribe to your email list, GetResponse sends them intriguing messages to capture their attention.
Source: adoric.com
11 Best ActiveCampaign Alternatives [2022]: ActiveCampaign Competitors
Summary: GetResponse is perhaps the most similar in feel to ActiveCampaign, offering full-scale automation and autoresponder logic at a generally more affordable price (depending on specific tier).

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap should be more popular than GetResponse. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetResponse mentions (1)

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing GetResponse and Usersnap, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Marker.io - Visual feedback and bug reporting tool for websites

MailerLite - Affordable Email Marketing Software. Get all features (Segmentation, Automation, A/B testing) for up to 1,000 subscribers & send unlimited emails for free!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!