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GetResponse VS HelpScout

Compare GetResponse VS HelpScout and see what are their differences

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GetResponse logo GetResponse

Email marketing from GetResponse. Send email newsletters, campaigns, online surveys and follow-up autoresponders. Simple, easy interface. FREE sign up.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • GetResponse Landing page
    Landing page //
    2023-08-01
  • HelpScout Landing page
    Landing page //
    2023-07-14

GetResponse videos

+ Add

GetResponse Review: The Ultimate Step By Step Tutorial To Email Marketing For 2020!

More videos:

  • Review - GetResponse Review - What are its pros and cons?
  • Tutorial - How to use Getresponse 2019 | Getresponse Review +FREE TRIAL

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to GetResponse and HelpScout)

GetResponse

HelpScout

Email Marketing
100 100%
Email Marketing
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Marketing Platforms
100 100%
Email Marketing Platforms
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using GetResponse and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetResponse and HelpScout

GetResponse Reviews

10 Best Software for Creating Newsletters: Top Picks!
GetResponse is known for its top-tier automation tricks like autoresponders, segmentation, and analytics. With that said, these bells and whistles can be daunting for apprentices to take on.
Source: publicate.it
12 Top Campaign Monitor Alternatives & Competitors
Summary: An older provider, but one of the “good ones”, GetResponse was one of the first email providers to fully embrace true marketing automation. They’ve generally kept up with the types and offer a good alternative to Campaign Monitor, particularly if you do video or webinar marketing in your email campaigns.
Source: thedigitalmerchant.com
13 Best Email Marketing Software for Businesses in 2022
The editing features of GetResponse are not at par as compared to others in this list. It comes with a 30-day free trial; the price ranges from $15 to $799 per month enterprise plan.
Source: thenextscoop.com
Best 12 Klaviyo Alternatives for Shopify
What makes GetResponse special? GetResponse understands that your customers are the key factor to your business growth. When users subscribe to your email list, GetResponse sends them intriguing messages to capture their attention.
Source: adoric.com
11 Best ActiveCampaign Alternatives [2022]: ActiveCampaign Competitors
Summary: GetResponse is perhaps the most similar in feel to ActiveCampaign, offering full-scale automation and autoresponder logic at a generally more affordable price (depending on specific tier).
Source: thedigitalmerchant.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout should be more popular than GetResponse. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GetResponse mentions (1)

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing GetResponse and HelpScout, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MailerLite - Affordable Email Marketing Software. Get all features (Segmentation, Automation, A/B testing) for up to 1,000 subscribers & send unlimited emails for free!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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