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Simplify360 VS Haptik.ai

Compare Simplify360 VS Haptik.ai and see what are their differences

Assembly
Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured
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Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Haptik.ai logo Haptik.ai

Haptik builds Intelligent Virtual Assistant solutions that enhance customer experience and drive ROI for large brands.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Haptik.ai Landing page
    Landing page //
    2023-10-14

Haptik has built its platform on the back of having done it ourselves while building the entire AI product suite independently for each specific use case. We build from within the enterprise, leveraging the benefits of a long-term alliance with one of the world¿s largest conglomerates and provide a home-grown, real-time analytics platform with a dedicated Business Intelligence team. Haptik also has an automated conversational testing platform that enables real time improvements to the AI.

Simplify360

Website
simplify360.com
$ Details
Free Trial
Platforms
Browser
Release Date
-
Edit details

Haptik.ai

Website
haptik.ai
$ Details
-
Platforms
Windows Android iOS Mac OSX Google Chrome Firefox Safari Cross Platform JavaScript
Release Date
2013 February
Startup details
Country
India
State
Maharashtra
City
Mumbai
Founder(s)
Aakrit Vaish
Employees
100 - 249
Edit details

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Haptik.ai videos

+ Add

Haptik - Transforming Customer Experiences with Conversational AI

Category Popularity

0-100% (relative to Simplify360 and Haptik.ai)

Simplify360

Haptik.ai

Tool
100 100%
Tool
0% 0
Chatbots
0 0%
Chatbots
100% 100
Customer Support
59 59%
Customer Support
41% 41
Live Chat
66 66%
Live Chat
34% 34

User comments

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What are some alternatives?

When comparing Simplify360 and Haptik.ai, you can also consider the following products

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

WATI - No-code chatbot builder for WhatsApp Business

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Verloop - Verloop is a multi-channel customer support and engagement automation chat system.

Zendesk Answer Bot - Chatbots

Gallabox - A single, collaborative conversational workspace, Gallabox integrates WhatsApp Business APIs into a shared multi-agent inbox for team members. With the help of our WhatsApp Chatbots, provide your business with the necessary 24x7 customer support.

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