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Genesys VS Pushwoosh

Compare Genesys VS Pushwoosh and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Pushwoosh logo Pushwoosh

Mobile-inspired customer engagement platform for high achievers
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Pushwoosh Landing page
    Landing page //
    2023-02-04

Using Pushwoosh’s tech-easy solutions, 80 000 companies from across the industries have built effective communication strategies with the use of push notifications, in-app messages, emails, SMS, WhatsApp, and omnichannel triggered messaging.

Genesys features and specs

No features have been listed yet.

Pushwoosh features and specs

  • Mobile Push Notifications: Yes
  • Web Push Notifications: Yes
  • In-App Messaging: Yes
  • Customer Journey Builder: Yes
  • Email: Yes
  • SMS: Yes
  • WhatsApp: Yes
  • Behavioral Segmentation: Yes

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Pushwoosh videos

+ Add

Pushwoosh Overview Video

More videos:

  • Review - Push notifications by Pushwoosh: Pushes are coming
  • Demo - Overview of the Pushwoosh platform features and use cases

Category Popularity

0-100% (relative to Genesys and Pushwoosh)

Genesys

Pushwoosh

Communication
100 100%
Communication
0% 0
Workflow Automation
0 0%
Workflow Automation
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Automation
0 0%
Automation
100% 100

Questions and Answers

As answered by people managing Genesys and Pushwoosh.

Why should a person choose your product over its competitors?

Pushwoosh's answer:

At Pushwoosh, we understand our essential role as delivering messages to the right audience at the right time. In the 14 years of experience, we have mastered the art of personalized and contextually relevant messaging. We provide strong data security for you and your end users. Pushwoosh only collects the data that is necessary to ensure relevant communications with end users. Our clients have full control over how we get access to their data. Pushwoosh stores data on private servers located in the US and Germany with safety and regulatory compliance guarantees.

How would you describe your primary audience?

Pushwoosh's answer:

Companies from E-Commerce, Foodtech, Fintech, Travel, News & Media, and Gaming industries.

User comments

Share your experience with using Genesys and Pushwoosh. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Pushwoosh

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Pushwoosh Reviews

12 Best Push Notification Services to Rely on in 2024
Every PushWoosh customer will be able to stay on top of its push campaign, thanks to real-time analytics, so you will be able to modify campaigns on the go. And given there are push templates, it will be quick and easy to prepare messages with new content.
Source: notix.co

What are some alternatives?

When comparing Genesys and Pushwoosh, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Apache Airflow - Airflow is a platform to programmaticaly author, schedule and monitor data pipelines.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Make.com - Tool for workflow automation (Former Integromat)

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