Software Alternatives & Reviews

Genesys VS Plum DEV

Compare Genesys VS Plum DEV and see what are their differences

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Plum DEV logo Plum DEV

Plum DEV lets you use VoiceXML to build IVR and voice apps on a secure, reliable, scalable, feature-packed cloud platform.
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Plum DEV Landing page
    Landing page //
    2023-10-05

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Plum DEV videos

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Category Popularity

0-100% (relative to Genesys and Plum DEV)
Communication
86 86%
14% 14
Enterprise Communication
77 77%
23% 23
Call Center Software
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Plum DEV

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Plum DEV Reviews

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What are some alternatives?

When comparing Genesys and Plum DEV, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Aspect Prophecy - Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Voiceglue - Our overall goal is to provide a full-featured integration of open source telephony environments...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Avaya Voice Portal - Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.