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Novanet (C3) VS uContact

Compare Novanet (C3) VS uContact and see what are their differences

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Novanet (C3) logo Novanet (C3)

Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

uContact logo uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.
  • Novanet (C3) Landing page
    Landing page //
    2023-09-28
  • uContact Landing page
    Landing page //
    2022-08-06

Novanet (C3) videos

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Full Experience Demo uContact

Category Popularity

0-100% (relative to Novanet (C3) and uContact)

Novanet (C3)

uContact

Communication
32 32%
Communication
68% 68
Phone System
44 44%
Phone System
56% 56
VoIP
38 38%
VoIP
62% 62
Knowledge Management
100 100%
Knowledge Management
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Novanet (C3) and uContact

Novanet (C3) Reviews

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uContact Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
UContact offers an interactive voice response system, or IVR, that allows your team to take fewer calls and your customer to resolve their issue automatically. Rather than having customers call you and wait on hold to connect with a rep, an IVR provides an immediate response to customers when they dial your support line. This digital assistant lays out various options for...
Source: blog.hubspot.com

What are some alternatives?

When comparing Novanet (C3) and uContact, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

Atos - Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of around € 11 billion.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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