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Genesys VS Magnetic North

Compare Genesys VS Magnetic North and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Magnetic North logo Magnetic North

Cloud contact center & PBX
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Magnetic North Landing page
    Landing page //
    2022-12-19

Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Magnetic North videos

No Magnetic North videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Genesys and Magnetic North)

Genesys

Magnetic North

Communication
91 91%
Communication
9% 9
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
88 88%
Call Center Software
12% 12
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Genesys and Magnetic North. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Magnetic North

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Magnetic North Reviews

We have no reviews of Magnetic North yet.
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Social recommendations and mentions

Based on our record, Magnetic North seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys mentions (0)

We have not tracked any mentions of Genesys yet. Tracking of Genesys recommendations started around Mar 2021.

Magnetic North mentions (3)

  • DAE not know that the North Pole isn't an actual real place?
    Magnetic North Pole vs Geographic North Pole Both are real places. Source: 12 months ago
  • Family was walking up the wrong way up the REV.
    ... And watch it point to an arbitrary location nowhere near North Pole. Source: about 1 year ago
  • Did a quick search...
    Magnetic North vs Geographic (True) North Pole: https://gisgeography.com/magnetic-north-vs-geographic-true-pole/. Source: over 1 year ago

What are some alternatives?

When comparing Genesys and Magnetic North, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Pims Auto Dialer - Pims Auto Dialer is a web based call center suite with inbound, outbound and broadcast dialing functions that can send custom text and emails based on call dispositions made by agents, works on Windows, Mac or Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

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