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Genesys VS CallSource

Compare Genesys VS CallSource and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

CallSource logo CallSource

CallSource is a call tracking system for sales and marketing teams.
  • Genesys Landing page
    Landing page //
    2023-09-13
  • CallSource Landing page
    Landing page //
    2023-09-27

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

CallSource videos

+ Add

CallSource Review 2020: Great product and service

More videos:

  • Review - What can CallSource do for you?

Category Popularity

0-100% (relative to Genesys and CallSource)

Genesys

CallSource

Communication
76 76%
Communication
24% 24
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Business & Commerce
60 60%
Business & Commerce
40% 40
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and CallSource

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

CallSource Reviews

We have no reviews of CallSource yet.
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What are some alternatives?

When comparing Genesys and CallSource, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Invoca - Call tracking & analytics software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

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