Aloware VS Aircall

Aloware stands at the forefront of providing all-in-one cloud based contact center solutions designed to supercharge your sales team and elevate your customer interactions. By offering an innovative cloud phone system, our platform ensures streamlined communication, while our state-of-the-art contact center software manages every touchpoint, ensuring consistent and effective engagement. Additionally, with our cutting-edge business texting software, reaching out to clients has never been more efficient. What sets Aloware apart is its omnichannel approach, ensuring your team captures every interaction, no matter the medium. And, for a seamless experience, easily integrate with your preferred CRM, creating a cohesive ecosystem for your business communications. Transform how you connect with Aloware.

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.