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Genesys PureConnect VS YouMail

Compare Genesys PureConnect VS YouMail and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

YouMail logo YouMail

YouMail turns visual voicemail into a personal assistant for handling all your missed calls.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • YouMail Landing page
    Landing page //
    2023-05-11

Genesys PureConnect videos

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YouMail videos

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YouMail Review 2020 - (Here's Everything You Need To Know!)

More videos:

  • Review - YouMail Voicemail Assistant iPhone App Review
  • Review - Why You Need YouMail!

Category Popularity

0-100% (relative to Genesys PureConnect and YouMail)

Genesys PureConnect

YouMail

Communication
86 86%
Communication
14% 14
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
81 81%
Enterprise Communication
19% 19

User comments

Share your experience with using Genesys PureConnect and YouMail. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, YouMail seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys PureConnect mentions (0)

We have not tracked any mentions of Genesys PureConnect yet. Tracking of Genesys PureConnect recommendations started around Mar 2021.

YouMail mentions (1)

  • Recovering voicemail after changing to Virgin
    One option to consider going forward: I've personally moved on to using a free youmail.com account - this captures the voicemails to email with a sound file attachment as well as a text transcription. No need to even install any app -- just customizing your conditional call forwards. Not sure if Virgin allows customizing that. Source: over 2 years ago

What are some alternatives?

When comparing Genesys PureConnect and YouMail, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Hi Voicemail - Stop robocallers filling up your voicemail

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MightyCall - Virtual phone system that lets you run your business from anywhere.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Line2 - Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.

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