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Genesys PureConnect VS ResponseTap

Compare Genesys PureConnect VS ResponseTap and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

ResponseTap logo ResponseTap

ResponseTap provides visitor level call tracking solutions to track calls for businesses, marketing agencies and more.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • ResponseTap Landing page
    Landing page //
    2022-08-03

Genesys PureConnect videos

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ResponseTap videos

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Hiscox: "Call tracking from ResponseTap is vital for us"

Category Popularity

0-100% (relative to Genesys PureConnect and ResponseTap)

Genesys PureConnect

ResponseTap

Communication
100 100%
Communication
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Customer Support
100 100%
Customer Support
0% 0
CRM
0 0%
CRM
100% 100

User comments

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What are some alternatives?

When comparing Genesys PureConnect and ResponseTap, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Invoca - Call tracking & analytics software

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

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