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Genesys PureConnect VS Qfiniti

Compare Genesys PureConnect VS Qfiniti and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Qfiniti logo Qfiniti

Contact Center Workforce
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
Not present

Genesys PureConnect videos

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Qfiniti videos

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OpenText Qfiniti - Asurion Success Story

Category Popularity

0-100% (relative to Genesys PureConnect and Qfiniti)

Genesys PureConnect

Qfiniti

Communication
96 96%
Communication
4% 4
Enterprise Communication
93 93%
Enterprise Communication
7% 7
Customer Support
94 94%
Customer Support
6% 6
Call Center Software
92 92%
Call Center Software
8% 8

User comments

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What are some alternatives?

When comparing Genesys PureConnect and Qfiniti, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys Engage - Contact Center Operations

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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