Software Alternatives, Accelerators & Startups

Genesys PureConnect VS LeadDesk

Compare Genesys PureConnect VS LeadDesk and see what are their differences

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

LeadDesk logo LeadDesk

LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • LeadDesk Landing page
    Landing page //
    2023-10-18

Genesys PureConnect videos

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LeadDesk videos

Join.me LeadDesk Tutorial

More videos:

  • Review - Relinx's experiences of LeadDesk
  • Tutorial - LeadDesk Tutorials - Part 2 - How to Create a New Agent

Category Popularity

0-100% (relative to Genesys PureConnect and LeadDesk)
Communication
90 90%
10% 10
Customer Support
86 86%
14% 14
Business & Commerce
0 0%
100% 100
Enterprise Communication
100 100%
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureConnect and LeadDesk, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dialfire - Cloud Calling at Jet Speed

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.