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Genesys PureConnect VS Inova Desktop Presenter

Compare Genesys PureConnect VS Inova Desktop Presenter and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Inova Desktop Presenter logo Inova Desktop Presenter

Inova Desktop Presenter is a contact center dashboard that delivers real-time metrics directly to agent desktops and laptops.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Inova Desktop Presenter Landing page
    Landing page //
    2021-09-21

Category Popularity

0-100% (relative to Genesys PureConnect and Inova Desktop Presenter)

Genesys PureConnect

Inova Desktop Presenter

Communication
95 95%
Communication
5% 5
Customer Support
95 95%
Customer Support
5% 5
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureConnect and Inova Desktop Presenter, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WorkJam - WorkJam is the employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

EasyData - EasyData is a powerful workforce software solution for mobile work, to know what employees are working on at any time.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

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