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Genesys PureConnect VS IBM Watson Assistant

Compare Genesys PureConnect VS IBM Watson Assistant and see what are their differences

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Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
Contents:
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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

IBM Watson Assistant logo IBM Watson Assistant

Watson Assistant is an AI assistant for business.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • IBM Watson Assistant Landing page
    Landing page //
    2023-10-04

Category Popularity

0-100% (relative to Genesys PureConnect and IBM Watson Assistant)

Genesys PureConnect

IBM Watson Assistant

Communication
100 100%
Communication
0% 0
CRM
0 0%
CRM
100% 100
Customer Support
64 64%
Customer Support
36% 36
Chatbots
0 0%
Chatbots
100% 100

User comments

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What are some alternatives?

When comparing Genesys PureConnect and IBM Watson Assistant, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zendesk Answer Bot - Chatbots

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Tars - TARS enables users to create chatbots that replaces regular old webforms.

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