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Genesys PureConnect VS Aheeva

Compare Genesys PureConnect VS Aheeva and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aheeva logo Aheeva

The Omnibrand, Omnichannel, Omnilocation Contact Center Solution
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Aheeva Landing page
    Landing page //
    2023-10-22

Genesys PureConnect videos

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Aheeva videos

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Aheeva - ECOVOZ Cambio de Caller ID

More videos:

  • Review - Aheeva 7 - Centos 7 - Root partition setup

Category Popularity

0-100% (relative to Genesys PureConnect and Aheeva)

Genesys PureConnect

Aheeva

Communication
95 95%
Communication
5% 5
Call Center Software
57 57%
Call Center Software
43% 43
Customer Support
100 100%
Customer Support
0% 0
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureConnect and Aheeva

Genesys PureConnect Reviews

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Aheeva Reviews

Best Call Center Software: The Complete List (2020 Update)
Aheeva's contact center software suite is built with big businesses in mind. Its enterprise features helps these business improve their connection between their customers. That way, clients are satisfied and agents are more productive.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys PureConnect and Aheeva, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Kunnect - Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.

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