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Genesys PureCloud VS Kunnect

Compare Genesys PureCloud VS Kunnect and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management

Kunnect logo Kunnect

Kunnect's hosted call center provides an affordable and easy to use predictive dialer and CRM for only $125/mth.
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25
  • Kunnect Landing page
    Landing page //
    2020-10-15

Genesys PureCloud videos

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Genesys PureCloud User Training

Kunnect videos

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Category Popularity

0-100% (relative to Genesys PureCloud and Kunnect)

Genesys PureCloud

Kunnect

Customer Support
100 100%
Customer Support
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Communication
85 85%
Communication
15% 15
Cloud Contact Center
0 0%
Cloud Contact Center
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureCloud and Kunnect

Genesys PureCloud Reviews

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Kunnect Reviews

Best Call Center Software: The Complete List (2020 Update)
Kunnect is an affordable predictive dialer system that also provides CRM scripting. It does not only cater to call centers but also agents at home.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Genesys PureCloud and Kunnect, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Aheeva - The Omnibrand, Omnichannel, Omnilocation Contact Center Solution

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

astTECS Call Center Dialer - *astTECS call center dialer is an open source call center solution for outbound & inbound processes. Featuring Predictive dialer, and auto dialer to enhance the performance.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Nixxis - The AI-Powered omnichannel suite to boost your contact center productivity. How can we help you optimise your Customer Experience?

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