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Genesys Engage VS Vibtree

Compare Genesys Engage VS Vibtree and see what are their differences

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Genesys Engage logo Genesys Engage

Contact Center Operations

Vibtree logo Vibtree

Communicate on Cloud
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • Vibtree Landing page
    Landing page //
    2021-05-13

Vibtree is a cloud telephony company offering cloud-based solutions that help businesses manage their customer communication with ease. Our list of products and services include voice and sms. Voice broadcasting, bulk sms, transactional sms, promotional sms, OTP, missed call services, multi-level IVR, toll free number, virtual number, auto dialling, call monitoring, call recording, call analytics and inbound call tracking are some of the widely used services offered by Vibtree.

Our cloud telephony services are designed to enable businesses to set up their sales & support services, onsite or offsite. No extra equipment or infrastructure is needed to get started with our customised cloud-based business communication services & solutions.

Genesys Engage

Website
genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Vibtree

Website
vibtree.com
Pricing URL
Official Vibtree Pricing
$ Details
freemium $15.99 / Monthly (Based on your customised package)
Platforms
Android Web Browser Cross Platform iOS
Release Date
2015 December
Edit details

Genesys Engage features and specs

No features have been listed yet.

Vibtree features and specs

  • Bulk SMS: Yes
  • Voice Calls: Yes
  • IVR: Yes
  • Cloud phone: Yes
  • Cloud number: Yes
  • Call tracking: Yes
  • Call Recording: Yes
  • Call Monitoring: Yes
  • Call Analytics and Reporting: Yes

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Vibtree videos

+ Add

Call tracking software

More videos:

  • Review - Winner of India 500 Startup Awards 2020

Category Popularity

0-100% (relative to Genesys Engage and Vibtree)

Genesys Engage

Vibtree

Communication
83 83%
Communication
17% 17
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
82 82%
Enterprise Communication
18% 18
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100

User comments

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What are some alternatives?

When comparing Genesys Engage and Vibtree, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Knowlarity - Knowlarity is a leading Cloud telephony solution across 65 countries providing virtual numbers, IVR solutions, Call center services and API solutions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Servetel.in - Servetel is an Indian cloud telephony service provider. We provide services such as Toll-Free Number, Virtual Number, IVR, Bulk SMS and Voice Broadcasting.

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