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Genesys Engage VS ResponseTap

Compare Genesys Engage VS ResponseTap and see what are their differences

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Genesys Engage logo Genesys Engage

Contact Center Operations

ResponseTap logo ResponseTap

ResponseTap provides visitor level call tracking solutions to track calls for businesses, marketing agencies and more.
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • ResponseTap Landing page
    Landing page //
    2022-08-03

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

ResponseTap videos

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Hiscox: "Call tracking from ResponseTap is vital for us"

Category Popularity

0-100% (relative to Genesys Engage and ResponseTap)

Genesys Engage

ResponseTap

Communication
100 100%
Communication
0% 0
CRM
0 0%
CRM
100% 100
Customer Support
100 100%
Customer Support
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100

User comments

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What are some alternatives?

When comparing Genesys Engage and ResponseTap, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Invoca - Call tracking & analytics software

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

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