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Genesys Engage VS klaus

Compare Genesys Engage VS klaus and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys Engage logo Genesys Engage

Contact Center Operations

klaus logo klaus

Conversation review tool for support teams
  • Genesys Engage Landing page
    Landing page //
    2023-08-03
  • klaus Landing page
    Landing page //
    2023-09-21

Genesys Engage videos

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Genesys Engage on Azure: Create memorable customer experiences

klaus videos

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Quick Vid: Klaus (Review)

More videos:

  • Review - Klaus: Beautiful Christmas Classic except for THAT ONE THING...
  • Review - KLAUS MOVIE REVIEW | PLEASE WATCH THIS - Double Toasted

Category Popularity

0-100% (relative to Genesys Engage and klaus)

Genesys Engage

klaus

Communication
71 71%
Communication
29% 29
Customer Support
100 100%
Customer Support
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

Share your experience with using Genesys Engage and klaus. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, klaus seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Engage mentions (0)

We have not tracked any mentions of Genesys Engage yet. Tracking of Genesys Engage recommendations started around Mar 2021.

klaus mentions (1)

  • GitHub: “Human eyes” will never see the contents of your private repositories
    I am thinking about self-hosting my private repositories for some time now. I also want a simple web interface for convenience. I don't need a "Github clone" like Gogs, Gitea.. What simpler alternatives are there? I found https://github.com/jonashaag/klaus . Is there something else? - Source: Hacker News / 11 months ago

What are some alternatives?

When comparing Genesys Engage and klaus, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

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